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Understand CSP application statuses

To find the displayed application status, open the CSP Applications home screen and select the applicant’s ID. The file includes a Status panel and the Credit Select Plus provider section.

These terms describe different stages. A click is not proof of approval, funding or merchant payment.

Applied

  • Meaning: The applicant completed and submitted a CSP application, regardless of the outcome.

Pre-approved

  • Meaning: The applicant was presented with pre-approved offers from the initial soft credit pull.

Clicked

  • Meaning: The applicant clicked or selected a particular pre-approved offer to move forward. The merchant can see which offer was selected.

Approved

  • Meaning: The lender fully approved the accepted loan offer.

Funded

  • Meaning: Loan proceeds were disbursed in full to the applicant or borrower’s account.

Declined

  • Meaning: The loan application was not approved.

Accepted is not a portal status or field. It describes the applicant accepting the selected offer’s terms and proceeding.

Merchants can review the specific offers presented on the applicant’s CSP file. Borrower funding is separate from the merchant collecting payment. For a missing offer or an individual application problem, contact info@flexxbuy.com.