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Collect customer payment after CSP funding

When a CSP borrower has been funded, the merchant receives a notification. The customer then pays the merchant directly.

  1. Review the funding notification.
  2. Collect the customer's payment.
  3. Leave a note on the customer's CSP file stating the amount you actually collected.

Report partial or staged collections as they occur. A funding notification does not confirm that you have collected payment from the customer.

The funding fee is based on the amount actually collected and reported by the merchant. The funding fee is charged 10 days after funding.

For an individual payment issue, a specific charge, a fee calculation or any other account-billing question, contact info@flexxbuy.com.