Get help with an application or offer

If your financing offers are missing, expired, blank or inaccessible, contact info@flexxbuy.com. A team member needs to help with the application or offer issue.

You do not need to navigate the merchant’s Byzly account to ask for help. The chat assistant cannot inspect your private application, restore offers or determine your approval status.

If you entered incorrect information on the initial CSP application, the submitted application cannot be edited. You may submit a new application. The initial CSP application uses a soft credit pull, so resubmitting at that stage does not create a hard-credit impact.

For anything beyond that initial resubmission question, use the same human support address. Do not share SSNs, passwords, verification codes or banking details in chat.